Frequently Asked Questions

Have a question? Here's a list of frequently asked questions we get at Excape Games.

  • Chevron down Do you lock the room?
  • Yes, but there are emergency buttons you can push if you need to leave the room.

  • Chevron down Do I need to arrive early?
  • Yes, please arrive 15 minutes prior to your scheduled start time. If you are late, you can join the room, but you won’t have all the information to be able to help your group.

  • Chevron down Is this scary?
  • The rooms are designed to be exciting and may produce anxiety, but they are not scary.

  • Chevron down What if there are only one or two people who want to book a game?
  • That is okay. When you book your game, you are placed with other people who have booked that same game.

  • Chevron down What if my group doesn't want to play with anyone else?
  • That’s okay too. You just need to book all the spots for the game that you want to play.

  • Chevron down Are children welcome to play?
  • We don’t recommend the game for children under 12, but if accompanied by an adult, they can join in.